Roberts will have overall responsibility for the facility and manage the escalation process for all equipment issues.
He will also work closely with the CMYUK service team and manufacturers to ensure that any difficult customer faults are managed quickly and efficiently.
“Joining CMYUK is a fantastic opportunity not least because as the industry’s leading UK supplier, it partners exclusively with high-end brands and offers a wide portfolio of solutions,” Roberts says.
“CMYUK is an ambitious company that never stands still. There are many new innovations taking place, and it’s exciting being part of such a knowledgeable and dynamic team.”
Sue Hayward, sales director for equipment at CMYUK, adds: “Neil has a great deal of experience and knowledge of the industry with an ability to calmly manage the multiple taxing demands that a resource such as this warrants.”
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