Engage Touch began with a vision from Engage Health Systems to allow patients to quickly and conveniently check in for their appointment and to assist the practice with capturing patient data.
Jon Witte, managing director of Engage Health Systems explains: “Our expertise lies in developing user-friendly and secure systems which make patients’ and clinicians’ lives easier and ensure a safe working environment for all staff.
“When we first created Engage Touch, it was clear that a well-designed touch interface was essential to create a screen that was easy and intuitive to use by the full and diverse spectrum of patients visiting surgeries.”
They’ve been ripped off the wall and we regularly see them with scratches and gouges, but the touch screen just keeps going”
Having created its own enclosure for Engage Touch which fitted into the surgery environment, Zytronic worked with Display Technology to design and deliver a touch sensor to meet their exact requirements – the result was a 3mm thick Anti-Glare 19” ZYBRIDX sensor paired with a Zytronic ZXY100 controller.
“Zytronic’s flexibility and responsiveness and Display Technology’s support throughout the design process was exceptional,” adds Witte.
With over 1500 terminals live in doctor’s surgeries around the UK, Witte commends the durability of the touch technology: “All our terminals come with a lifetime guarantee and we’ve never had a unit back because of a touch issue. They’ve been ripped off the wall and we regularly see them with scratches and gouges, but the touch screen just keeps going.”
If you have any news, please email carys@linkpublishing.co.uk or join in with the conversation on Twitter.