With staff comes the usual issues of sickness, holidays and gauging workflow against the amount of time each job takes”
Wages are another cost, says James, who feels he has got the right amount of labour for the size of business but would like to take on an apprentice. He says he is looking into that option and when I visited him he had the paperwork on his desk. With staff comes the usual issues of sickness, holidays and gauging workflow against the amount of time each job takes. Overtime is one way out to ensure rush jobs are completed and like many owners James says he has to sometimes work all hours. He says he has become very good at juggling work, managing the business, increasing sales and doing all those little jobs that come with running a small business.