InkAnswers allows industry members to quiz experts from the company about their ink queries, as well as ask questions about all of their inkjet, screen and narrow web printing needs.

A team of 22 ink technicians, scientists and industry consultants - with combined experience of more than 300 years - are on hand to offer advice through the new service.

Bruce Ridge, director of technical service at Nazdar, says: “Typical questions we receive are varied, wide-ranging, and span numerous print technologies. Common questions from users are for ink application recommendations, colour match formulas, and for regulatory documentation for specific inks.

“This service is designed to provide technical support to busy printers and distributors that would rather email their questions from their phone or computer in order to receive a detailed response in writing, sometimes with attachments, that they can read at their convenience.”

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